We promise complete satisfaction

  • Prior to returning any merchandise (defective or otherwise), customers must contact Discount Copier Supply Customer Service and request a Return Authorization (RA) number and shipping instructions. All non-defective returns must be in resalable condition and in the original packaging. Please do not mark, label or sticker, or write address or Return Authorization Number on the outside of the original packaging.
  • A 15% restocking fee will apply for all non-defective returns. Returns are only accepted within 1 year of the original invoice date. Return Authorization (RA) numbers are valid for 90 days from the date of issue.
  • All returns are subject to inspection by Discount Copier Supply on the resell condition, and a credit will be issued after the product has been received and inspected. All return freight shipping charges will be the responsibility of the customer unless the error was due to Discount Copier Supply. All sales made on special order, non-stock items, closeout or discontinued items are final and are not returnable.
  • Discount Copier Supply is not responsible for typographical errors. Price, availability, terms, and conditions are subject to change without further notice.